You can return unopened items in the original packaging within 30 days of your purchase. If 30 days or more have passed since your purchase, we cannot offer you a refund or an exchange. Please contact us before returning an item so we can provide additional instructions and expedite your return process. If a product in your order is incorrect, damaged or missing, please contact customer service within 30 days of receipt of the order so that we can work with you to make it right. Unfortunately we will not be able to replace, reship or refund if we’re not notified within those first 30 days.
Exceptions: Sale items or cut fabric may not be returned. Due to copyright laws, patterns and books may not be returned.
Refunds will be issued once returns are received and processed by us. Refunds will not be given for shipping charges. Refunds for refused or abandoned packages will be at our discretion. All returns must be in new condition and include all original packaging. Returns that have a smoke odor will not be refunded. If an item has been used, it is not eligible to be returned.
Personal information collected at time of check out may include Name, Address, Email, Phone number. Any personal information that is collected on our site is only used for order fulfillment, contacting you in case we cannot complete the order or for general marketing for our company only. We will never sell or give your personal information to a 3rd party.
Please note if you sign up for the Newsletter Email Marketing you can unsubscribe at any point.
If you have any questions regarding the information collected or anything else feel free to contact me